Reference

Privacy Policy for apek88 Account Access

Our Privacy Policy explains what we collect when you open an apek88 account, sign in on mobile, or use DANA and QRIS for wallet activity.

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apek88 Privacy Policy for apek88 Account Access
CONTACT ROUTES

Where to Ask About Privacy Policy

A clear contact path matters when a record looks unfamiliar or you want a copy of account data.

Account help Use the account help route for a Privacy Policy question, a data copy request, or a correction to your name, phone number or account identifier. We may ask for the phone verification detail already linked to your account before discussing private records.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the payment reference shown in your receipt. We can compare its time and status with the account record without requesting your wallet password or PIN.
Device access If a mobile sign-in or browser session appears unfamiliar, tell us the device type, approximate access time and account identifier through support. We can review the session details and explain the security step needed before further account access.
DATA PRACTICES

Six Privacy Controls Behind Your Account

Our handling process follows the practical events you create: account opening, phone verification, wallet activity, sign-in and support contact.

Account data

We use your account identifier and phone verification status to connect sign-in events with the correct account. Details submitted for account correction are checked against existing records before we change them.

Wallet data

Payment references from DANA, OVO, GoPay and QRIS help us match a wallet action to your account. Bank transfer and virtual account references serve the same reconciliation purpose.

Cookies

Cookies and similar browser storage can keep a signed-in path working and remember basic session settings. You can clear them in your browser, although a fresh sign-in and phone check may then be required.

Device security

We may record device type, browser details and sign-in time to identify an unfamiliar session. When access looks unusual, we can require the account step connected with phone verification before continuing.

Retention

We retain account, payment and support records for the period needed to provide the requested service, resolve disputes and meet applicable legal duties. When a record is no longer needed, our handling process removes or restricts it.

Your request

You can ask what personal data is linked to your account, request a correction, or ask how a record was used. Send the request through account help with enough detail for us to verify ownership.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers cover the searches we hear most often before an account is opened or a wallet is connected. They explain the records linked to DANA, OVO, GoPay and QRIS, the mobile sign-in trail, correction requests and the legal boundary for access in Indonesia. If your situation is not listed, use the account help route with your account identifier.

It covers account details, phone verification, sign-in and device records, cookies, payment references, support messages and retention. The policy explains why we use each category and how you can ask for access, correction or clarification through account help.

No. We use the payment reference, status, time and account link needed to reconcile a DANA or QRIS action. Do not send a wallet PIN or password to support. If a receipt needs checking, provide its reference instead.

Phone verification connects the sign-in step to the account you control and helps us respond to an unfamiliar access event. We may check its status before discussing private account records or changing details requested through support.

Yes. Send a data access request through the account help route and include your account identifier. We may verify ownership using the phone detail already linked to the account, then explain which account, wallet and support records can be provided.

Contact account help with the incorrect field, the replacement detail and your account identifier. We compare the request with existing records and may require phone verification. Payment references should not be edited by you; ask us to check the underlying status.

The policy is written for account and wallet activity connected with Indonesia. Access and eligibility depends on local law, and the service is available where local law permits. If your location changes, ask support how that affects your account records.

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